If you need help, please visit our Help Center. There, you’ll find answers to our most frequently asked questions, including questions about your order, shipping & tracking, ingredient information, and more.

If you are unable to find what you’re looking for in the Help Center, our customer service team is ready and willing to assist!

You can text us during regular business hours, Monday-Thursday from 8:00am-4:30pm PT. Our text number is 415-367-0542carrier rates apply (By texting this number, you agree to receive SMS messages from EO Products related to your inquiry. Message frequency may vary. Msg & data rates may apply. Reply STOP to unsubscribe or HELP for help.).

To chat with a live agent, click the message icon in the bottom-left corner of your screen from any page. Our agents are available Monday-Thursday from 9am-3pm PT.

For the following inquiries, please email the address listed:

Amenity and business to business orders: b2b@eoproducts.com
Wholesale account support: storesupport@eoproducts.com
New business inquiries: please fill out this form
Media: pr@eoproducts.com
Customer Service: please email us via the form below, or customerservice@eoproducts.com