If you need help, please visit our Help Center. There, you’ll find answers to our most frequently asked questions, including questions about your order, shipping & tracking, ingredient information, and more.
If you are unable to find what you’re looking for in the Help Center, our customer service team is ready and willing to assist!
You can text us during regular business hours, Monday-Thursday from 8:00am-4:30pm PT. Our text number is (415) 326-8827 (carrier rates apply).
To chat with a live agent, click the message icon in the bottom-left corner of your screen from any page. Our agents are available Monday-Thursday from 9am-3pm PT.
You may also email us by using the form below, or call us directly at 1-800-570-3775 Monday–Thursday from 8:00 am–4:30 pm PT.
For the following inquiries, please email the address listed:
Amenity and business to business orders: firstname.lastname@example.org
Wholesale account support: email@example.com
New business inquiries: please fill out this form
Customer Service: please email us via the form below, or firstname.lastname@example.org